Effective Date of Boil Water Notice: 13th May 2022
Due to a deterioration in raw water quality, the drinking water entering the Ballymacarbry
Public Water Supply may be affected.
As a result, and following consultation with the Health Service Executive, Irish Water and
Waterford City and County Council are issuing a Boil Water Notice with immediate
effect to protect the health of consumers.
This notice applies to all consumers supplied by the Ballymacarbry Public Water
Supply including the following areas:
1: Water must be boiled (rolling boil for 1 minute and then cooled) for:
Preparing Drinks made with water
Preparation of salads and similar foods, which are not cooked prior to eating
Brushing of teeth and/or gargling
Making of ice. However, ensure you first discard all existing ice cubes in fridges
and freezers and filtered water in fridges
IMPORTANT: Boil water by bringing to a vigorous, rolling boil and allow to cool. Cover
and store in a refrigerator or cold place. Water from the hot tap of kitchen or bathroom
sinks is not safe to drink.
2: You do not have to boil your water for the following:
Personal hygiene, baths and showers
Flushing of toilets
Watering plants and flowers
Domestic water filters will not render water safe to drink
Caution should be taken when bathing children to ensure that they do not
swallow the bathing water
Discard ice cubes in fridges and freezers and filtered water in fridges. Make ice
from cooled boiled water
If you have pets and are concerned about the impact of providing mains water
while this BWN is in place, you should ask your local vet for advice
4: Only use Prepared Water (boiled and cooled) for the following situations.
When preparing foods that will not be cooked (e.g. washing and preparing salads)
Preparing Infant Formula. Where a Boil Water Notice is in place, you can
prepare infant formula from tap water that has been boiled once (rolling boil for 1
minute) and cooled beforehand. Bottled water can also be used to make up infant
formula. All bottled water, with the exception of natural mineral water, is regulated
to the same standard as drinking water. It is best not to use bottled water labelled
as ‘Natural Mineral Water’ as it can have high levels of sodium (salt) and other
minerals, although it rarely does. ‘Natural Mineral Water’ can be used if no other
water is available, for as short a time as possible, as it is important to keep babies
hydrated. If bottled water is used to make up infant formula it should be boiled
once (rolling boil for 1 minute) and cooled in the normal way. Ready-to-use formula
that does not need added water can also be used.
5: Always Take Care:
Care should be taken with boiled water to avoid burns and scalds. Accidents can easily
happen, especially with children.
6: How long before the boil water notice can be lifted?
We do not know at present, but Irish Water and Waterford County Council will
continue to liaise and consult with the Health Service Executive with a view to lifting the
Boil Water Notice as soon as practicable
7: How will we keep you informed?
You will be kept informed through the following media:
Irish Water Customer Contact Centre: 1800 278 278
Vulnerable customers who have registered their details with IW will be directly
8: Awareness for commercial premises
Irish Water requests that this Boil Water Notice is placed in a prominent position
within your commercial premises.
Remember to boil water as advised until further notice