Category Archives: Service Outage

Delays with phone service

There could be delays in answering Waterford City & County Council phone 0818 102020 today – on line email and payment options continue to be available. There is also a facility to request call back and we will revert to … Continue reading

Posted in Service Outage | Leave a comment

Interruption to phone services : 0818 10 20 20

UPDATE: 15:35  Phone lines are now back in operation Our public facing phone number – 0818 102020 – is currently experiencing an issue and cannot receive calls … we are working to resolve this issue and apologise for any inconvenience … Continue reading

Posted in Service Outage | Leave a comment

Interruption to phone services

UPDATE: 1615 – Our phone lines are back working again. Our public facing phone number – 0818 102020 – is currently experiencing an issue and cannot receive calls … we are working to resolve this issue and apologise for any … Continue reading

Posted in Service Outage | Leave a comment

Reminder : Service Disruption – Online Payments

Due to essential maintenance the online payments service will be unavailable between 9am and 1 pm, today, Friday 9th of December 2022. Apologies for any inconvenience cause.

Posted in Service Outage | Leave a comment

Service Interruption – Phone Lines

UPDATE : 14:30 All phone lines are now working again.   There is an interruption to our phone lines this morning – the 0818 102020 number is currently experiencing issues. Please call 058-22000 or email contact@waterfordcouncil.ie in the meantime. Waterford … Continue reading

Posted in Community Alerts, Service Outage | Leave a comment

Service Disruption – Online Payments

Due to essential maintenance the online payments service will be unavailable between 9am and 1 pm on Friday 9th of December 2022. Apologies for any inconvenience cause.

Posted in Service Outage | Leave a comment

Telephone Outage, tomorrow Friday 21st

Waterford Council’s telephone system will be unavailable due to essential maintenance on Friday 21st October 2022 from 8am to 6pm.  During that time, calls will be directed to our out-of-hours answering service.  Automated phone payments will not be available. Customers can still contact Waterford … Continue reading

Posted in Service Outage | Leave a comment

Advanced Notice : Telephone Outage, Friday 21st

Waterford Council’s telephone system will be unavailable due to essential maintenance on Friday 21st October 2022 from 8am to 6pm.  During that time, calls will be directed to our out-of-hours answering service. Customers can still contact Waterford Council via the email contact@waterfordcouncil.ie or via social media, … Continue reading

Posted in Service Outage | Leave a comment

Power Outage – Some systems and phone lines affected

Due to a power outage overnight in Waterford city, some of our systems and phone lines are experiencing issues this morning. We are working to resolve the problems. Apologies for the inconvenience.

Posted in Community Alerts, Service Outage | Leave a comment